Track & Trace Coordinator
Naperville, IL
Hours: WEEKENDS ONLY Saturday 5 am- 3 pm and Sunday 5 am- 5 pm
At Lange Logistics, we are driven by innovation and collaboration to make a positive impact in the world. From the farm to your local market, our work matters, and we are committed to fostering a workplace where diversity, equity, and inclusion are not just values but a way of life. We strive to create an environment that is welcoming, respectful, and inclusive, offering every team member great opportunities for professional growth and development. Discover a future with us where your contributions truly make a difference.
Lange Logistics is seeking a Track & Trace Coordinator to join our Team.
We are seeking a proactive and detail-oriented Track and Trace Coordinator to oversee the monitoring and documentation of product movement throughout our supply chain. This vital role ensures accurate tracking, compliance, and timely updates across all logistics operations. The ideal candidate will thrive in a fast-paced environment, demonstrating excellent organizational skills, attention to detail, and a passion for maintaining seamless traceability processes. Your efforts will directly contribute to operational efficiency, regulatory compliance, and customer satisfaction.
This opportunity is available in the following location: Naperville, IL.
Responsibilities:
- Monitor and record the movement of products from origin to destination using tracking systems and software.
- Coordinate with logistics teams, carriers, and warehouse staff to ensure accurate data entry and timely updates.
- Investigate discrepancies or delays in shipments, providing detailed reports and solutions to resolve issues swiftly.
- Maintain comprehensive records of all tracking activities, ensuring data integrity and accessibility for audits.
- Collaborate with teams to verify product conditions during transit and upon receipt.
- Support compliance with industry regulations by ensuring proper documentation and traceability standards are met.
- Assist in training team members on tracking procedures, system usage, and best practices for effective traceability.
- Proactively secure and recover freight by sourcing replacement carriers for customer loads impacted by capacity constraints, carrier cancellations, or service disruptions, ensuring minimal impact to delivery schedules.
- Negotiate and coordinate redelivery solutions for rejected shipments, working closely with customers, carriers, and internal teams to resolve issues, minimize additional costs, and maintain service excellence.
Basic Qualifications (Required Skills/Experience):
- Prior experience in logistics, supply chain management, or related roles with a focus on tracking or documentation.
- Strong organizational skills with meticulous attention to detail.
- Proficiency in using tracking software, databases, or enterprise resource planning (ERP) systems.
- Excellent communication skills for coordinating across multiple departments and external partners.
- Ability to analyze data, identify issues promptly, and implement effective solutions.
- Experience working with products requiring strict traceability such as food products or high-value goods.
E-Verify:
All newly hired employees must complete Form I-9 and, where required by law, be verified through E-Verify or E-Verify+. E-Verify+ is used for new hires in states that require it or for remote roles.
Equal Opportunity Employer:
Lange Companies is an Equal Opportunity Employer. We make all employment decisions on the basis of ability and job-related qualification, without regard to race, religion, sex, color, national origin, age, disability, sexual orientation, military status, marital status, or any other classification proscribed.